Use of Site

Your use of this web site constitutes your agreement to the terms and conditions shown below, which may be subject to change from time to time. If you do not agree with these terms and conditions then you are not authorized to use this Web site. You may only use this site to browse the content, make legitimate purchases and shall not use this site for any other purposes, including without limitation, to make any speculative, false or fraudulent purchase. This site and the content provided in this site may not be copied, reproduced, republished, uploaded, posted, transmitted or distributed.

Deep-linking, embedding or using analogous technology is strictly prohibited. Unauthorised use of this site and/or the materials contained on this site may violate applicable copyright, trademark or other intellectual property laws or other laws.

ICE-TAGS does not make Medical information available to any Medical authority in the event of an Emergency.

Disclaimer of Warranty

The contents of this site are provided as is without warranty of any kind, either expressed or implied, including but not limited to warranties of merchant ability, fitness for a purpose and non-infringement.

The owner of this site, the authors of these contents and in general anybody connected to this site in any way, from now on collectively called Providers, assume no responsibility for errors or omissions in these contents.

The Providers further do not warrant, guarantee or make any representation regarding the safety, reliability, accuracy, correctness or completeness of these contents. The Providers shall not be liable for any direct, indirect, general, special, incidental or consequential damages (including -without limitation- data loss, lost revenues and lost profit) which may result from the inability to use or the correct or incorrect use, abuse, or misuse of these contents, even if the Providers have been informed of the possibilities of such damages. The Providers cannot assume any obligation or responsibility.

The use of these contents is forbidden in those places where the law does not allow this disclaimer to take full effect.

Our Rights

We reserve the right to:

  1. Modify or withdraw, temporarily or permanently, the Website (or any part of) with or without notice to you and you confirm that we shall not be liable to you or any third party for any modification to or withdrawal of the Website; and/or
  2. Change these Conditions from time to time, and your continued use of the Website (or any part of) following such change shall be deemed to be your acceptance of such change. It is your responsibility to check regularly to determine whether the Conditions have been changed. If you do not agree to any change to the Conditions then you must immediately stop using the Website.
  3. We will use our reasonable endeavor to maintain the Website. The Website is subject to change from time to time. You will not be eligible for any compensation because you cannot use any part of the Website or because of a failure, suspension or withdrawal of all or part of the Website due to circumstances beyond our control.

Cookie/Tracking Technology

The Site may use cookie and tracking technology depending on the features offered. Cookie and tracking technology are useful for gathering information such as browser type and operating system, tracking the number of visitors to the Site, and understanding how visitors use the Site. Cookies can also help customize the Site for visitors. Personal information cannot be collected via cookies and other tracking technology; however, if you previously provided personally identifiable information, cookies may be tied to such information. Aggregate cookie and tracking information may be shared with third parties.

Third Party Links

In an attempt to provide increased value to our Users, we may provide links to other websites or resources. You acknowledge and agree that we are not responsible for the availability of such external sites or resources, and do not endorse and are not responsible or liable, directly or indirectly, for the privacy practices or the content (including misrepresentation or defamatory content) of such websites, including (without limitation) any advertising, products or other materials or services on or available from such websites or resources, nor for any damage, loss or offence caused or alleged to be caused by, or in connection with, the use of or reliance on any such content, goods or services available on such external sites or resources.

Delivery Policy

Customised and personalised orders will be processed, dispatched and delivered within 10 working days following verification of payment receipt and stock availability. You will receive an email notification detailing your tracking number.
Non-customised orders will be dispatched on a Tuesday or Friday respectively following receipt and verification of payment receipt and stock availability. Delivery expected within 2 to 5 working days once an email notification detailing your tracking number has been received.

Refunds / Returns Policy

Should you for any reason wish to cancel your purchase once payment has been made, you will be liable for a handling fee totaling 20% of the value of the item purchased. If your item has been sent for engraving already, you will be liable for the full amount of the value of the item purchased. We must receive notification in writing of your cancellation and the original purchaser of the items must sign the relevant documentation.
When you confirm your order with us and the order process has been completed in the form of payment, your right to refund of monies charged to your credit card or paid via EFT, are restricted by our terms & conditions. Prior to you making any purchases please ensure you have read our terms and conditions, which are available online to view. Once payment has been made for your purchase, it is deemed that you have read and understood the terms and conditions for such purchase. If you are unsure about any of the terms and conditions, please contact us via our Contact Form online before making any purchase through this website.

Order processing

Order processing will not begin until we receive a confirmed order and full payment.

Payment Options and Pricing

All transactions will be processed in South African Rand (ZAR).

Credit Card

Credit card payments will be accepted.


Some Jewelry items sold on this Site might contain Lead.


ICE-TAGS provides customer access to the RESQTAP platform twenty-four hours a day, seven days a week (24×7) with a Monthly Uptime Percentage of at least 99.9%. “Monthly Uptime Percentage” will be calculated as follows: the number of minutes the Services are accessible and not suffering from a Service Outage as reported to Company by Customer during each calendar month, divided by the total number of minutes in the calendar month.  For purposes of this Agreement, “Service Outage” means any event that renders the Services unavailable to Customer, other than Scheduled Downtime or Excluded Downtime. A Monthly Uptime Percentage of 99.9% means that we guarantee you will experience no more than 43 minutes and 49.7 seconds per month of Service Outage. (Excluding “Service Outage” outside of our direct control)

Third Party Web links & Websites

ICE-TAGS will not be held responsible in any way due to inaccurate information displayed by Third Party Websites or any Web links what so ever.

Privacy Policy